Refund & Return Policy

Last Updated: [01 June, 2024]
Applicable to: https://stareducationalacademy.com/

At Star Education Academy, we are dedicated to providing high-quality digital learning services through online courses, live classes, recorded lectures, study materials, and test series.

We request all users to thoroughly review course details, demo classes, faculty, and features before making a purchase. Our team is available to help resolve all queries before enrollment.

Strict No Refund Policy

All purchases made on our website, mobile app, or through any authorized channel are final and non-refundable.

Once a course or product is purchased and payment is successfully made, no claim of refund, return, or cancellation will be entertained, under any reason or circumstance.
This applies to all course types — live, recorded, test series, or study material packages.

No refund will be issued for:
- Non-usage or partial usage of course content.
- Dissatisfaction due to change of plan, offline shift, or personal reasons.
- Faculty changes, schedule changes, or operational updates.
- Technical issues at the user’s end (device, internet, software).
In case of genuine technical issues on our side, our team will assist with class access or support, but refund will not be provided.

Demo & Pre-Purchase Support

We offer free demo classes and sample content before enrollment. We also encourage all users to:

Review syllabus
Verify batch timing, teacher assignment
Read all terms and FAQs

If in doubt, please contact our support team before making the payment.

Legal Disclaimer

By purchasing any course from Star Education Academy, you acknowledge and agree to this strict no refund policy.

All disputes, if any, shall be subject to Punishable Offence.

Contact Us

Star Education Academy
Star Educational Academy 3rd Floor, SRS PLAZA, Opp. St, Thomas church, Butchirajupalem Main Road, Nad, Vizag – 530027
Phone: +91 950 529 6699
WhatsApp: +91 9494 670 644
Mail: stareducationalacademy69@gmail.com